Susan Kim

Former CEO, Plum District

Susan Kim is currently on the Board of Directors of Cladwell. Most recently, she was the CEO of EatWith, and prior to EatWith, she served as the CEO of Plum District. Backed by Kleiner Perkins, General Catalyst, and Comcast Ventures, Plum District is the leading daily deals site for moms. Susan was recruited by the Board to accelerate growth and position the company for long-term success. She oversaw all areas of the business, including Engineering, Product, Sales, Merchandising, Marketing and Business Development. Prior to Plum District, Susan was the VP of Operations & Finance at Minted.com, which is a social commerce company that crowd-sources graphic designs and content from a global design community and sells those as printed paper products. She helped scale the operations from 10 people to over 400 people. At Google, Susan was Head of Operations at Google Commerce where she led a team of 200 people responsible for extracting customer insights to support 500,000+ merchants and hundreds of millions of end-users across Google Product Search, Google Wallet, and Google Offers. At eBay, Susan held various leadership roles such as being the Chief of Staff for the GM of eBay Marketplaces, Group Product Manager for Consumer Electronics, and a Senior Manager for Buyer Product Marketing. For iHome.com (sold to retailer Linens ‘N Things in 2000), she was Director of Marketing and Business Development. Susan began her career at Booz Allen Hamilton. Susan received her BA from Harvard University and her MBA from Harvard Business School.

Articles by Susan Kim

Engineering Customer & Product Feedback Loops with Holden Munson & Sofia Maravich

In this Mucker Growth session, Holden Munson and Sofia Maravich from Rethink Labs, explore how to develop a useful system of collecting customer data and integrating it into your team....

How Startups Can Win More Enterprise Deals Through Value Selling with Mike Genstil

In this Mucker Growth session, Mike Genstil with ValueCore delves into the concept of value selling and its application in enterprise sales.     Delivering value at every touchpoint of...

How to Keep Your Emails Landing in the Inbox with Google’s Updated Spam Policies with Daniel-wise Ojaide

In this Mucker Growth session, Daniel-wise Ojaide from Warmbox.ai delves into the changes to Google and Yahoo’s updated spam policies and how to ensure your emails and outbound campaigns are...

Best Customers, Best Results: Unlocking Retention-Driven B2C Growth with Julius Lai

In this Mucker Growth session, Julius Lai from ArtShare discusses customer retention, which is often overlooked but essential for startups facing growth challenges. The following content will provide practical recaps...

Leveraging a Financial Model for Fundraising Success with Steven Plappert

In this Mucker Growth Session, Steven Plappert, CEO and co-founder of Forecastr, tackles how to use your financial model to the best capacity when fundraising. Your financial model can be...

How to Nail Your Pitch Deck (and Avoid Mistakes Founders Make) with Matt Gore

Have you ever thought of the average attention span per slide when an investor is going through your pitch deck? What kind of pitch deck are investors expecting? Our recent...

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