Susan Kim
Former CEO, Plum District
Susan Kim is currently on the Board of Directors of Cladwell. Most recently, she was the CEO of EatWith, and prior to EatWith, she served as the CEO of Plum District. Backed by Kleiner Perkins, General Catalyst, and Comcast Ventures, Plum District is the leading daily deals site for moms. Susan was recruited by the Board to accelerate growth and position the company for long-term success. She oversaw all areas of the business, including Engineering, Product, Sales, Merchandising, Marketing and Business Development. Prior to Plum District, Susan was the VP of Operations & Finance at Minted.com, which is a social commerce company that crowd-sources graphic designs and content from a global design community and sells those as printed paper products. She helped scale the operations from 10 people to over 400 people. At Google, Susan was Head of Operations at Google Commerce where she led a team of 200 people responsible for extracting customer insights to support 500,000+ merchants and hundreds of millions of end-users across Google Product Search, Google Wallet, and Google Offers. At eBay, Susan held various leadership roles such as being the Chief of Staff for the GM of eBay Marketplaces, Group Product Manager for Consumer Electronics, and a Senior Manager for Buyer Product Marketing. For iHome.com (sold to retailer Linens ‘N Things in 2000), she was Director of Marketing and Business Development. Susan began her career at Booz Allen Hamilton. Susan received her BA from Harvard University and her MBA from Harvard Business School.
Content & Articles by Susan Kim
Most Startup Content Is Invisible: Here’s How to Fix It
In this Mucker Growth Series session, we invited Irina Maltseva, founder of Seen, to share how early-stage B2B SaaS companies get found on Google and inside LLMs. She has spent...
Setting Up A Founder-Led Organic LinkedIn Content Machine With Claude
In this Mucker Growth Series session, we invited Jonathan Martinez, founder and CEO of GrowthPair, to share how founder-led LinkedIn content took his startup from zero to $1M in annual...
Lessons From Building An AI-Native Startup with Octagos
In this Mucker Growth Series session, we invited friends from one of our portfolio companies Haley Chute, CPO & CMO, and Harpreet Marwaha, COO & CFO of Octagos, to share...
How To Craft Your Website Messaging & Positioning as a Startup
In this Mucker Growth Series session, Anthony Pierri, co-founder of FletchPMM, walks through how to craft website messaging and positioning as a startup. FletchPMM is a consultancy that has worked...
2026 New York Tech Week Recap of Mucker Sessions
Mucker Capital went to New York Tech Week to host sessions for founders, operators, and builders thinking through how AI is changing product, growth, and search. Among the sessions were:...
Closing Enterprise Deals in Founder-Led Sales as a Startup
In our recent Mucker Growth Series session, I invited David Mackay, Managing Director at D9Y and one of our operating experts at Mucker, to talk about closing enterprise deals in...