Susan Kim

Former CEO, Plum District

Susan Kim is currently on the Board of Directors of Cladwell. Most recently, she was the CEO of EatWith, and prior to EatWith, she served as the CEO of Plum District. Backed by Kleiner Perkins, General Catalyst, and Comcast Ventures, Plum District is the leading daily deals site for moms. Susan was recruited by the Board to accelerate growth and position the company for long-term success. She oversaw all areas of the business, including Engineering, Product, Sales, Merchandising, Marketing and Business Development. Prior to Plum District, Susan was the VP of Operations & Finance at Minted.com, which is a social commerce company that crowd-sources graphic designs and content from a global design community and sells those as printed paper products. She helped scale the operations from 10 people to over 400 people. At Google, Susan was Head of Operations at Google Commerce where she led a team of 200 people responsible for extracting customer insights to support 500,000+ merchants and hundreds of millions of end-users across Google Product Search, Google Wallet, and Google Offers. At eBay, Susan held various leadership roles such as being the Chief of Staff for the GM of eBay Marketplaces, Group Product Manager for Consumer Electronics, and a Senior Manager for Buyer Product Marketing. For iHome.com (sold to retailer Linens ‘N Things in 2000), she was Director of Marketing and Business Development. Susan began her career at Booz Allen Hamilton. Susan received her BA from Harvard University and her MBA from Harvard Business School.

Articles by Susan Kim

Managing Complex B2B Sales Motions for Startup Founder-Led Sales with Luke Welch

In this Mucker Growth Session, Luke Welch, owner of Luke Welch GTM Consulting and former VP of Global Marketing Solution Sales at Salesforce, focuses on the challenges and best practices...

How to Kickstart Content Marketing at Early-Stage Companies with Dennis Shiao

In this Mucker Growth Session, Dennis Shiao, founder of marketing agency Attention Retention, walks through how to make an impact with content marketing even when you have limited budget and...

How to Improve Your Team’s Performance and Prevent Burnout with Glenn Gow

In this Mucker Growth Session, CEO coach Glenn Gow discusses improving your team’s performance and preventing burnout. PDF of Glenn’s presentation slides Right Now, Things are Hard On any given...

Finance 101 for Early Stage Startup Founders with Debbie Rosler

In this Mucker Growth Session, Debbie Rosler from Burkland dives into the fundamental financial best practices and infrastructure early -stage startups need to put in place. Finance 101: Why Should...

Engineering Customer & Product Feedback Loops with Holden Munson & Sofia Maravich

In this Mucker Growth session, Holden Munson and Sofia Maravich from Rethink Labs, explore how to develop a useful system of collecting customer data and integrating it into your team....

How Startups Can Win More Enterprise Deals Through Value Selling with Mike Genstil

In this Mucker Growth session, Mike Genstil with ValueCore delves into the concept of value selling and its application in enterprise sales.     Delivering value at every touchpoint of...

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