Susan Kim

Former CEO, Plum District

Susan Kim is currently on the Board of Directors of Cladwell. Most recently, she was the CEO of EatWith, and prior to EatWith, she served as the CEO of Plum District. Backed by Kleiner Perkins, General Catalyst, and Comcast Ventures, Plum District is the leading daily deals site for moms. Susan was recruited by the Board to accelerate growth and position the company for long-term success. She oversaw all areas of the business, including Engineering, Product, Sales, Merchandising, Marketing and Business Development. Prior to Plum District, Susan was the VP of Operations & Finance at Minted.com, which is a social commerce company that crowd-sources graphic designs and content from a global design community and sells those as printed paper products. She helped scale the operations from 10 people to over 400 people. At Google, Susan was Head of Operations at Google Commerce where she led a team of 200 people responsible for extracting customer insights to support 500,000+ merchants and hundreds of millions of end-users across Google Product Search, Google Wallet, and Google Offers. At eBay, Susan held various leadership roles such as being the Chief of Staff for the GM of eBay Marketplaces, Group Product Manager for Consumer Electronics, and a Senior Manager for Buyer Product Marketing. For iHome.com (sold to retailer Linens ‘N Things in 2000), she was Director of Marketing and Business Development. Susan began her career at Booz Allen Hamilton. Susan received her BA from Harvard University and her MBA from Harvard Business School.

Articles by Susan Kim

Compensation benchmarks and equity insights for early-stage startups

Compensation Benchmarks for Early Stage Startups with Peter Walker

In this Mucker Growth Session, Peter Walker from Carta reviews insights and compensation benchmarks for early stage startups gathered from Carta’s extensive dataset of nearly 50,000 startups. In the evolving...

Legal 101 For Startups with Amanda Busch

In this Mucker Growth Session, Amanda Busch, General Counsel at Mucker, discusses the legal basics founders should consider when building their startup. Link to Slide Content: Mucker Growth Series –...

Buyer Journey Framework – The Secret To B2B Go-To-Market Success

Buyer Journey Framework – The Secret To B2B Go-To-Market Success with Tony Yang

In this Mucker Growth Session, Tony Yang, Head of Growth at Mucker, walks through using a buyer’s journey framework to improve your customer’s experience and your conversion rates. Common Buyer...

Annual Financial Planning Best Practices for Startups with Debbie Rosler

In this Mucker Growth Session, Debbie Rosler from Burkland reviews best practices for building a startup annual financial plan. Objectives of Financial Planning for Startups There are 6 key objectives...

Creative GenAI Applications to Fuel Early Stage Startup Growth with Rosemary Brisco and Bob Mitton

In this Mucker Growth Session, Rosemary Brisco and Bob Mitton, renowned consultants in the AI field, focus on how startups can utilize AI to enhance growth and efficiency across various...

How To Identify Key Product Metrics To Unlock Value For Product-Led Startups with David Jesse

In this Mucker Growth Session, David Jesse, Senior Product Advisor & Coach at Prodify with prior product leadership experience at DoorDash, Groupon, and eBay, focuses on aligning your product metrics...

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