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Justin Capaldi

Using Customer Feedback to Build a Product that Customers Will Love

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Customer feedback is the lifeblood of successful product development, but many startups struggle with collecting, validating, and prioritizing the constant stream of input from users, advisors, and internal teams. In this recent Mucker Growth Series webinar, Dr. Helena Fowler and Sarah M. Pettay from Mind The Gap Services shared battle-tested frameworks for turning customer feedback […]

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The Founder’s Mental Health Playbook: What I Learned After Nearly Burning Out

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A hard-won guide to staying mentally healthy while building a startup I founded Stitcher, the podcast platform, in 2007 and ran it for seven years until we sold in 2014. We raised through Series B with investors like Benchmark and NEA. From the outside, it looked like a typical startup success story. The reality? It

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Answer Engine Optimization (AEO) for Early Stage Companies

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In our latest session from the Mucker Growth Series featuring Ethan Smith from Graphite, we explored AEO, a significant new approach for optimizing visibility in AI-driven search, particularly relevant as it provides opportunities beyond traditional SEO methods. AI and Search Engine Convergence AI adoption is rapidly accelerating, transforming how companies reach customers. LLMs (Large Language

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Startup Guide to AI Visibility: Be the Brand ChatGPT Recommends

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Introduction Today, users aren’t just searching on Google. They’re asking ChatGPT, Claude, Google’s Gemini, Perplexity, and other AI systems for advice. AI visibility is the new frontier of brand awareness. In simple terms, this means ensuring your brand is the one these AI platforms mention and recommend. This guide will walk you through how AI-driven

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How to Build a Customer Support Function for Startups Using AI Tools with Alex Velinov

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Delivering high-quality customer support can be one of the most resource-draining parts of a startup. The good news: we’re at a turning point where founders can use AI tools to create a scalable, always-on support function without a huge team. In this Mucker Growth Series, we break down exactly how we’re building a customer support

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Zero → 100: The Exact Steps We Took to Close Our First 100 Paying Customers

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Going from zero customers to 100 in just four months sounds impossible—unless you’re a founder willing to roll up your sleeves and hustle relentlessly. I’m Gaurav Bhattacharya, co-founder of Jeeva.ai, an AI-powered sales outreach tool. By combining scrappy, hands-on selling with smart automation, we rapidly scaled Jeeva.ai from a half-built prototype to 100 paying customers

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