Rob Hayes

Managing Partner, First Round Capital

Rob has been a partner at First Round Capital since 2006. There he has led investments in companies such as Uber, Mint.com (acquired by Intuit), Planet Labs, Eero, TaskRabbit, and Square. Rob came to First Round Capital from Omidyar Network where he was their first venture investor. He led most of Omidyar Network’s initial venture capital deals and later built and ran the technology investing group. Prior to joining Omidyar Network in 2004, Rob was at Palm where he started up their corporate venture fund. While in that role he also managed the strategy effort around Palm OS that led to the spinout of PalmSource. Rob started at Palm as product manager for the initial device-independent releases of Palm OS. During this time, Rob was responsible for the versions of Palm OS on dozens of devices including the initial Treo products. Rob previously spearheaded complex, system-level product development efforts at companies such as Geoworks and Go Corp where he focused on building products for the Japanese market. He began his career with the Japan External Trade Organization, studying international trade issues and building relationships between US and Japanese businesses, at a time when trade friction between the two countries was at its peak.

Articles by Rob Hayes

Practical Uses of AI Automation for Startup Operations

Practical Uses of AI & Automation for Startup Operations

In a recent Mucker Growth Series session, we invited Rock Vitale, Founder & CEO of Easie, to share how he’s helped early-stage teams move from manual, fragmented workflows to streamlined,...

New York Tech Week Mucker Sessions Recap

2025 New York Tech Week Recap Of Mucker Sessions

Last week during New York Tech Week 2025, we joined more than 1,000 events hosted by founders, investors, and VCs. This post is a full Mucker recap of the three...

Build a Customer Support Function for Startups Using AI Alex Velinov

How to Build a Customer Support Function for Startups Using AI Tools with Alex Velinov

Delivering high-quality customer support can be one of the most resource-draining parts of a startup. The good news: we’re at a turning point where founders can use AI tools to...

Zero → 100: The Exact Steps We Took to Close Our First 100 Paying Customers

Zero → 100: The Exact Steps We Took to Close Our First 100 Paying Customers

Going from zero customers to 100 in just four months sounds impossible—unless you’re a founder willing to roll up your sleeves and hustle relentlessly. I’m Gaurav Bhattacharya, co-founder of Jeeva.ai,...

Sales Discovery & Qualification for Startups Richard Harris

Unblocking Startup Growth: Best Practices for Sales Discovery & Qualification with Richard Harris

Startups are in a constant race against time and resources, navigating complex sales environments with lean teams and limited margins for error. In a recent session from the Mucker Growth...

LinkedIn Playbook for Startups and Founders

The LinkedIn Playbook: How Startup Founders Can Stand Out & Scale

This LinkedIn Playbook is based on insights from a recent one-time Mucker Growth Session webinar featuring LinkedIn growth experts Alec Paul (Founder of SalesBrand) and Kyle Williams (Founder of Brickstack)....

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