Mike Townsend

Founder & CEO, Otter Labs

Mike is the founder of 4 startups (sold 3), has raised $24M VC, and has coached and invested in dozens of early-stage startups. Currently, Mike leads the team at Otter Labs, a platform to help startups hire full-time developers from South America.  In 2015, Mike was named to Forbes “30 Under 30” list. He has appeared in Fortune, Forbes, CNBC, USA Today, Business Insider, Wall Street Journal, and L.A. Biz. Mike is a contributing writer at TechCrunch and actively speaks at healthcare and technology events worldwide. He also hosts the Around The Coin podcast (www.aroundthecoin.com) with 350+ episodes in crypto, payments, and marketplaces. Mike spent 10 years competing in Ironman triathlons.  Now he trains daily in No-Gi Brazilian Jiu-Jitsu. He is lucky to have an amazing wife and a young son.  Twitter: twitter.com/mikettownsend

Articles by Mike Townsend

New York Tech Week Mucker Sessions Recap

2025 New York Tech Week Recap Of Mucker Sessions

Last week during New York Tech Week 2025, we joined more than 1,000 events hosted by founders, investors, and VCs. This post is a full Mucker recap of the three...

Build a Customer Support Function for Startups Using AI Alex Velinov

How to Build a Customer Support Function for Startups Using AI Tools with Alex Velinov

Delivering high-quality customer support can be one of the most resource-draining parts of a startup. The good news: we’re at a turning point where founders can use AI tools to...

Zero → 100: The Exact Steps We Took to Close Our First 100 Paying Customers

Zero → 100: The Exact Steps We Took to Close Our First 100 Paying Customers

Going from zero customers to 100 in just four months sounds impossible—unless you’re a founder willing to roll up your sleeves and hustle relentlessly. I’m Gaurav Bhattacharya, co-founder of Jeeva.ai,...

Sales Discovery & Qualification for Startups Richard Harris

Unblocking Startup Growth: Best Practices for Sales Discovery & Qualification with Richard Harris

Startups are in a constant race against time and resources, navigating complex sales environments with lean teams and limited margins for error. In a recent session from the Mucker Growth...

LinkedIn Playbook for Startups and Founders

The LinkedIn Playbook: How Startup Founders Can Stand Out & Scale

This LinkedIn Playbook is based on insights from a recent one-time Mucker Growth Session webinar featuring LinkedIn growth experts Alec Paul (Founder of SalesBrand) and Kyle Williams (Founder of Brickstack)....

DeepSeek vs OpenAI Comparison Breakdown and What It Means For Your Tech Startup With Dan Cleary

DeepSeek vs OpenAI: Comparison Breakdown and What It Means For Your Tech Startup With Dan Cleary

In this recent webinar of our Mucker Growth Series, we discussed the evolving AI landscape with Dan Cleary, founder of PromptHub. He provided an in-depth breakdown of DeepSeek vs. OpenAI,...

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