Mark Williamson

COO, Masterclass

Mark, the third of four children, grew up watching 3-2-1 Contact and Transformers. He thinks these childhood passions put him on a path toward working in the world of technology. Mark, now a father of two daughters, has been known to encourage his girls to watch “Sid The Science Kid” since 3-2-1 Contact is no longer on the air. Prior to founding Zoodles, Mark was a co-founder of Shelfari, a social network built around reading (acquired by Amazon) and Director of Product Marketing at Dash Navigation, a connected GPS service (acquired by Research in Motion). In 2004, Mark and his wife Tara, also launched MyTinyHands, a business centered around keeping babies healthy. He was previously the Co-Founder and CEO of Lean Labs and is now the Chief Operating Officer of Masterclass. Mark has an engineering degree from the University of Illinois and a Masters in Business Administration from the MIT Sloan School of Management.

Articles by Mark Williamson

Startup Guide to AI Visibility Be the Brand ChatGPT Recommends

Startup Guide to AI Visibility: Be the Brand ChatGPT Recommends

Introduction Today, users aren’t just searching on Google. They’re asking ChatGPT, Claude, Google’s Gemini, Perplexity, and other AI systems for advice. AI visibility is the new frontier of brand awareness....

Practical Uses of AI Automation for Startup Operations

Practical Uses of AI & Automation for Startup Operations

In a recent Mucker Growth Series session, we invited Rock Vitale, Founder & CEO of Easie, to share how he’s helped early-stage teams move from manual, fragmented workflows to streamlined,...

New York Tech Week Mucker Sessions Recap

2025 New York Tech Week Recap Of Mucker Sessions

Last week during New York Tech Week 2025, we joined more than 1,000 events hosted by founders, investors, and VCs. This post is a full Mucker recap of the three...

Build a Customer Support Function for Startups Using AI Alex Velinov

How to Build a Customer Support Function for Startups Using AI Tools with Alex Velinov

Delivering high-quality customer support can be one of the most resource-draining parts of a startup. The good news: we’re at a turning point where founders can use AI tools to...

Zero → 100: The Exact Steps We Took to Close Our First 100 Paying Customers

Zero → 100: The Exact Steps We Took to Close Our First 100 Paying Customers

Going from zero customers to 100 in just four months sounds impossible—unless you’re a founder willing to roll up your sleeves and hustle relentlessly. I’m Gaurav Bhattacharya, co-founder of Jeeva.ai,...

Sales Discovery & Qualification for Startups Richard Harris

Unblocking Startup Growth: Best Practices for Sales Discovery & Qualification with Richard Harris

Startups are in a constant race against time and resources, navigating complex sales environments with lean teams and limited margins for error. In a recent session from the Mucker Growth...

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