Kevin Diamond

Head of Global E-Commerce, Forever 21

Kevin Diamond is a seasoned technology executive, with more than a decade of experience leading technology development and infrastructure management with multiple startup and mid-phase companies. He is currently the Head of Global E-Commerce at Forever 21. He was previously Chief Technology Officer at Nordstromrack.com and HauteLook, two e-commerce sites offering the top brands in women’s and men’s fashion and accessories, beauty, kids’ apparel and toys, and home décor, part of the Nordstrom family since 2011. He oversees the technology department and is responsible for the engineering, infrastructure and quality assurance of HauteLook’s e-commerce, mobile, enterprise and alternative platforms. Prior to HauteLook, he held various positions within the technology realm including Director of Technology at Lagovent Ventures Group, where he incubated multiple websites from concept to launch. He also held roles at Jurisearch and Ascent Media. He also pioneered online and on-demand print technology solutions for entertainment, multi-level marketing, and consumer goods through his own venture, Diamond Print Solutions. Diamond holds a B.S. from the University of California, Los Angeles in Mathematics and Computer Science.

Articles by Kevin Diamond

Answer Engine Optimization (AEO) for Early Stage Companies

Answer Engine Optimization (AEO) for Early Stage Companies

In our latest session from the Mucker Growth Series featuring Ethan Smith from Graphite, we explored AEO, a significant new approach for optimizing visibility in AI-driven search, particularly relevant as...

Startup Guide to AI Visibility Be the Brand ChatGPT Recommends

Startup Guide to AI Visibility: Be the Brand ChatGPT Recommends

Introduction Today, users aren’t just searching on Google. They’re asking ChatGPT, Claude, Google’s Gemini, Perplexity, and other AI systems for advice. AI visibility is the new frontier of brand awareness....

Practical Uses of AI Automation for Startup Operations

Practical Uses of AI & Automation for Startup Operations

In a recent Mucker Growth Series session, we invited Rock Vitale, Founder & CEO of Easie, to share how he’s helped early-stage teams move from manual, fragmented workflows to streamlined,...

New York Tech Week Mucker Sessions Recap

2025 New York Tech Week Recap Of Mucker Sessions

Last week during New York Tech Week 2025, we joined more than 1,000 events hosted by founders, investors, and VCs. This post is a full Mucker recap of the three...

Build a Customer Support Function for Startups Using AI Alex Velinov

How to Build a Customer Support Function for Startups Using AI Tools with Alex Velinov

Delivering high-quality customer support can be one of the most resource-draining parts of a startup. The good news: we’re at a turning point where founders can use AI tools to...

Zero → 100: The Exact Steps We Took to Close Our First 100 Paying Customers

Zero → 100: The Exact Steps We Took to Close Our First 100 Paying Customers

Going from zero customers to 100 in just four months sounds impossible—unless you’re a founder willing to roll up your sleeves and hustle relentlessly. I’m Gaurav Bhattacharya, co-founder of Jeeva.ai,...

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