Jerry Jao

CEO, Retention Science

Jerry started his path to entrepreneurship at the age 8, making $3 a day by recycling his classmates’ plastic cans after school. Years later, he moved on to e-Commerce and started selling comic books and video games online. He’s been an online entrepreneur ever since and is now the CEO and founder of Retention Science. Prior to founding Retention Science, Jerry founded two other e-Commerce marketing technologies. He was an analyst with Morgan Stanley, and an engagement manager with BearingPoint Management Consulting (KPMG Advisory), where he advised FORTUNE 50 companies. He was most recently an advisor to the CFO of Clear Channel, working on digital sales initiatives and iHeartRadio. Jerry currently serves on the Board of Directors of Penango, an enterprise email & cloud security company. Jerry is a graduate of UC Berkeley, where he received a B.S. in Business Administration and a full-tuition scholarship as an Alumni Scholar, and Yale School of Management.

Articles by Jerry Jao

Sales Comp Kick Start: Keys to Getting It Right as You Begin to Build Your Sales Team

Webinar Recap featuring Donya Rose, Managing Principal from The Cygnal Group Sales compensation is one of the most critical aspects of building a successful sales organization. Many early-stage founders stumble...

Austin Tech Week 2025 Recap

Mucker Capital hosted two powerful days of programming during Austin Tech Week, bringing together founders, operators, and growth leaders to share real-world insights from the startup trenches. Across four sessions,...

LA Tech Week 2025 Day 3 Recap: AI Search – Wednesday Oct 15

After two packed days exploring AI startup building and go-to-market growth, Day 3 of LA Tech Week shifted focus to the evolving world of AI Search, how new AI technologies...

LA Tech Week 2025 Day 2 Recap: Startup Growth – Tuesday Oct 14

After a packed AI Building Day, we continued LA Tech Week with Startup Growth Day, a full schedule of sessions focused on go-to-market strategy, founder journeys, and scaling startups in...

LA Tech Week 2025 Day 1 Recap: AI Building – Monday Oct 13

We hosted three full days of events during LA Tech Week, each one focused on helping founders learn, connect, and build with the latest in AI and startup growth. Day...

Using Customer Feedback to Build a Product that Customers Will Love

Customer feedback is the lifeblood of successful product development, but many startups struggle with collecting, validating, and prioritizing the constant stream of input from users, advisors, and internal teams. In...