Douglas Merrill

Founder & CEO, ZestFinance

Douglas Merrill is the CEO and founder of ZestFinance, a financial services technology company that provides credit alternatives for the underbanked. ZestFinance announced a $19 million round of Series A funding in July 2011 and was one of Forbes’ Names You Need to Know in 2011. Merrill is the former CIO and Vice President of Engineering at Google, where he helped bring the company to its IPO and with related regulatory activities. Google’s current CIO, Ben Fried, took over in April 2008 upon Merrill’s departure. After Google, Merrill served as president of EMI Music’s digital unit. In March 2010, Merrill published the book, “Getting Organized in the Google Era: How to Get Stuff Out of Your Head, Find It When You Need It, and Get It Done Right”. Merrill is also a former researcher with the RAND Corporation and is listed among the organization’s most notable participants. He is a graduate of the University of Tulsa with a major in social and political organization. Merrill attended Princeton where he received Masters and Doctoral degrees in psychology. His academic publications include articles in The Journal of the Learning Sciences, Cognition and Instruction, Reliable Distributed Systems, and a paper in the book series Lecture Notes in Computer Science (1992; 608:103-110). He currently sits on the board of The Filter

Articles by Douglas Merrill

Sales Comp Kick Start: Keys to Getting It Right as You Begin to Build Your Sales Team

Webinar Recap featuring Donya Rose, Managing Principal from The Cygnal Group Sales compensation is one of the most critical aspects of building a successful sales organization. Many early-stage founders stumble...

Austin Tech Week 2025 Recap

Mucker Capital hosted two powerful days of programming during Austin Tech Week, bringing together founders, operators, and growth leaders to share real-world insights from the startup trenches. Across four sessions,...

LA Tech Week 2025 Day 3 Recap: AI Search – Wednesday Oct 15

After two packed days exploring AI startup building and go-to-market growth, Day 3 of LA Tech Week shifted focus to the evolving world of AI Search, how new AI technologies...

LA Tech Week 2025 Day 2 Recap: Startup Growth – Tuesday Oct 14

After a packed AI Building Day, we continued LA Tech Week with Startup Growth Day, a full schedule of sessions focused on go-to-market strategy, founder journeys, and scaling startups in...

LA Tech Week 2025 Day 1 Recap: AI Building – Monday Oct 13

We hosted three full days of events during LA Tech Week, each one focused on helping founders learn, connect, and build with the latest in AI and startup growth. Day...

Using Customer Feedback to Build a Product that Customers Will Love

Customer feedback is the lifeblood of successful product development, but many startups struggle with collecting, validating, and prioritizing the constant stream of input from users, advisors, and internal teams. In...

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