David Sobie
CEO
at Happy Returns
David Sobie is the co-founder and CEO of Happy Returns in Santa Monica, CA.
Happy Returns was founded in 2015 and pioneered box-free returns for e-commerce retailers,
speeding customer refunds and reducing return shipping costs. The company was acquired by
PayPal in 2021. After a period of exponential growth, UPS acquired the company in 2023.
Happy Returns now operates as a subsidiary of UPS, accepting millions of returns each month on behalf
of thousands of retailers, at a network of over 8,000 Return Bar locations around the country.
Prior to co-founding Happy Returns, David served as the Chief Marketing Officer of REVOLVE
and the SVP of Marketing & Business Development for HauteLook, a Nordstrom company.
He is a graduate of Dartmouth College and holds an MBA from the Tuck School of Business at Dartmouth.
Content & Articles by David Sobie
Closing Enterprise Deals in Founder-Led Sales as a Startup
In our recent Mucker Growth Series session, I invited David Mackay, Managing Director at D9Y and one of our operating experts at Mucker, to talk about closing enterprise deals in...
The 10 Security Gaps That Plague Startups Before Their A Round
A NOTE ON SEVERITY Not every item on this list carries the same level of risk. Some are the kind of finding that stops a deal. Others are serious but...
Community-Led Growth for Startups: Why Most Communities Fail and How to Build One That Actually Works
In our recent Mucker Growth Series session, I invited Sam Jacobs — founder and CEO of Pavilion — to talk about community-led growth: what it actually means, why most communities...
Pricing Models & Monetization Systems for Startup Success
In our recent Mucker Growth Series webinar session, we invited Jeffrey Tjiok and Jack Benson from Simon-Kucher to break down how startups can build pricing into their DNA from day...
Pitch Decks That Actually Raise Money: An Extreme Makeover Guide
Welcome to another recap from our Growth Series webinars, a series of sessions where we go deep into topics that help drive startup growth. In this session, we invited back...
Stop Hiding Behind Your Screen: In-Person Events Are How You Win in 2026
2026 is shaping up to be the year businesses rediscover the power of shaking hands, clinking glasses, and actually meeting their prospects in person. Don’t take my word for it...